Academic & Back-Office Operations Specialist

Hi, I'm Asha Surendran

Expert in Academic Records Management |

Academic Back-Office Operations Specialist with 5+ years of administrative experience across higher education and government institutions (including 3 years processing enrolment, examinations, and confidential academic records at Mahatma Gandhi University). Expanding into LMS platforms (Thinkific, Teachable, Kajabi) and workflow automation (Zapier, Make) to support online course creators and educators.

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Asha Surendran
Professional Background

About Asha Surendran

Academic Operations & Administrative Back-Office Specialist

I am an Academic Back-Office Operations Specialist with 5+ years of administrative experience across higher education and government institutions. At Mahatma Gandhi University, I spent 3 years processing student enrolment, examination administration, and managing confidential academic records for 100+ students per term with full policy compliance.

My career brings additional administrative rigor from government service at the Kerala State Pollution Control Board, where I maintained HR service books for 50+ staff, managed departmental procurement, tracked laboratory inventory across 50+ items, and improved TA claim reimbursement turnaround times by 100%.

Currently expanding into cohort-based LMS platforms and workflow automation to support online course creators and educators.

Work Email: ashasurendran.works@gmail.com
Location: Idukki, Kerala, India - 685551
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Academic Operations

Student enrolment processing, exam administration, migration docs, and Academic Board briefing materials.

Back-Office & Compliance

Confidential student records, staff HR service books, budget/procurement, and audit-ready documentation.

LMS & Automation (2026)

Self-study expansion into Thinkific, Teachable, Kajabi, Zapier, Make, FERPA, and UK GDPR fundamentals.

Engineering Core

Strong analytical foundation with M.Tech in Power Electronics and B.Tech in Applied Electronics & Instrumentation.

Explore Asha's Full Professional Portfolio

Detailed work experience timelines, skill progress bars, interactive work-sample ledgers, and official PDF registers.

Experience & Skills Page Projects & Work Samples Page